At Brightstone Group, your privacy matters. This policy outlines how we collect, use, and protect your personal information when you use our website or services. By interacting with us, you agree to the terms of this Privacy Policy.

1. What We Collect

We collect personal information only when necessary, including when you:

  • Request a quote or schedule a service

  • Contact us by phone, email, or through our website

  • Sign up to receive promotional emails or updates

Information we may collect includes:

  • Full name

  • Email address

  • Phone number

  • Service location (address)

  • Payment or billing information (securely processed via third parties)

2. How We Use Your Information

We use the data you provide for:

  • Delivering our cleaning services

  • Processing payments and confirming bookings

  • Responding to questions or service inquiries

  • Improving our services and user experience

  • Sending marketing emails (only if you’ve opted in)

We do not use your information for anything beyond what is needed to serve you.

3. Sharing Your Information

We do not sell or share your personal data with third-party marketers. We only share your data with:

  • Trusted service providers (like payment processors or CRM tools) who help us operate — and who are contractually obligated to protect your information.

  • Legal authorities, if required by law or to protect our company and clients from fraud or harm.

4. Data Security

We take precautions to safeguard your personal information through secure systems, encrypted platforms, and restricted access. That said, no digital transmission is ever 100% secure. We do our best, but we can’t guarantee absolute security.

5. Your Rights

You have control over your information. You may:

  • Request a copy of the personal data we hold about you

  • Ask us to correct inaccurate or outdated details

  • Request deletion of your personal data (unless we’re required to keep it)

  • Opt out of marketing communications at any time

To request any of the above, email us at: info@brightstoneglobal.com

6. Policy Updates

We may revise this Privacy Policy from time to time. The updated version will always be posted on this page with a new effective date. Continued use of our services means you accept those changes.

7. Contact Us

Have questions or concerns about your data or this policy?

Brightstone Group
Email: info@brightstoneglobal.com